This web site is owned and operated by Design Hog Greetings Cards who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.
Our Contact details:
Design Hog Greetings Cards
Unit 12, Bassie Close, Bedford, Bedfordshire, MK42 9LB, United Kingdom
Phone: 01234 364188
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the cart. After you have finished your selection, click on 'Checkout' at the top of the page and you will be asked for a few details that we need to be able to complete the order.
We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.
Payment can be made by Visa, Visa Electron, MasterCard, Delta, and Maestro debit cards and any other methods which may be clearly advertised on the Site from time to time. Payment will be debited and cleared from your account upon dispatch of your order by Design Hog. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to Design Hog, we will not be liable for any delay or non-delivery.
When we have received your order, a confirmation email will be sent you you so you know we are getting your order ready for dispatch.We will also send you an email when we have dispatched your goods and send a delivery note to you for when your products arrive.
Prices are correct at time of publishing, although It may be necessary for HETTI the HOG to change prices from time to time, but any price changes will be confirmed to you at the time of ordering.
Every effort has been made to portray items accurately, however slight variations may occur.
The reproduction of colours is as accurate as photographic processes allow but please note that there may be slight colour variation depending on the settings of individual computer screens.
1. All items on www.designhog.co.uk are subject to availability.
2. We will inform you as soon as possible if goods you have ordered are unavailable.
3. Out of stock items should flash up on your screen at the time of ordering
Delivery Schedule for Greetings Cards - We will normally post your order the day after your order reaches us. Delivery can be up to 5 working days for UK and 10 working days for any other destination depending on the postage service you have opted for. See 'Shipping + Handling' for services we use.
Flower Deliveries & Substitution
All flowers will be delivered next day unless an alternative date is selected from the drop down menu.
Delivery is within the United Kingdom only. Please note that seasonal availability of certain individual flowers may vary from those illustrated. Products ordered do not include a vase, flower basket or container unless otherwise stated. Our professional florists may substitute flowers for a suitable alternative, similar in style, quality and value depending on availability. Sundry items such as vases, flower baskets and containers, included with certain products, may vary. Every effort is taken to ensure that the item substituted is as similar in design as possible to the illustrated product.
If your item is not in stock, we will put this on back order for you. This will then be kept as credit for your next order. We cannot offer money back at this stage but we aim to deliver your remaining stock withim two weeks of the initial order.
There is NO VAT on any orders. The price you see is the price you pay.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
If you need to reach us, please email us using the link on each page, alternatively, you can call on 01234 364188 (International +44 01234 364188) or write to us at Unit 12, Bassie Close, Bedford, Bedfordshire, MK42 9LB, United Kingdom